LANDLORD INFORMATION
FREQUENTLY ASKED QUESTIONS
LEASING
ROUTINE INSPECTIONS
We conduct two routine inspections per year. Of the two inspections, one will be a report by phone or a quick email and the other will be formal written report.
REPAIRS & MAINTENANCE
It’s important to maintain the condition of the property and the relationship of the tenant by acting quickly on all items requiring maintenance or repair. Even if we have instructions from you to act on your behalf we will first try to contact you.
FINANCIAL
LANDLORD STATEMENT
All of our statements are processed on the last working day of the month as standard. The Landlord Statement is prepared showing all monies collected for the month less all expenses that we have paid on your behalf. The balance of funds will be deposited to your nominated bank account and the statement forwarded to you via email. At NOLL PROPERTIES we understand that every landlord’s needs are different and we are very willing to accommodate your particular requirements.
OUTGOINGS
As part of our service in managing your property we are available to pay all expenses relating to the property.
WATER USAGE
Water usage can be invoiced to the tenant where the property is separately metered and water saving devices have been installed.
BUDGETING & PLANNING
An essential part of property investment is budgeting and planning. We prepare an annual budget and review actual income and expenses on a quarterly basis. These results, any possible rent review and other property matters will be discussed with you at least quarterly either in person or over the phone.
PROPERTY
ROUTINE INSPECTIONS
We conduct two routine inspections per year. Of the two inspections, one will be a report by phone or a quick email and the other will be formal written report.
REPAIRS & MAINTENANCE
It’s important to maintain the condition of the property and the relationship of the tenant by acting quickly on all items requiring maintenance or repair. Even if we have instructions from you to act on your behalf we will first try to contact you.